What This Page Covers and How to Use It
This FAQ is organised around the real questions we see come through our support channels every day. Rather than a generic list of platform features, each answer here walks through an actual step — how to link your DANA or OVO wallet, what happens after you submit a withdrawal, how to recover account access, and when to expect a response from our
team. If you're in Palembang or anywhere else in Indonesia where access is permitted under local law, the same process applies. We focus on the account flow because that's where questions tend to stack up: verification, wallet confirmation, the order of steps when you first join. Each answer is written to get you unblocked fast, not to send you in circles. Where
a process differs slightly between DANA, OVO, and GoPay, we call that out directly so you pick the right path for your wallet.
- DANA deposit path
- OVO wallet link
- GoPay account confirm